FAQs
Which countries can I ship to?
We are currently ship to any country in the world.
How do you pack sensitive products?
Your sensitive products are transported by taking extra precautions if you specify. Extra protective materials are used in its packaging and transportation, or protective insurance procedures are carried out upon your approval.
How many working days are deliveries made?
Weekly Delivery
Any problems going through customs?
Unless your products contain a prohibited substance specified in the international shipping list and there is no deficiency in the documents to be declared regarding the products, there is no problem at the customs stage. When we receive your package from you, we ask for the necessary documents related to these issues.
Who should I contact when my cargo is damaged?
Damaged cargo, disruptions in cargo delivery, etc. You can reach us on all matters from our central office communication line.
I want to send documents. Do you have any support in this regard?
Certainly. We provide transportation regardless of the size of your packages
How can I deliver products to your Istanbul warehouse?
You can send your packages to our warehouse through national cargo companies. For your shipments that are larger and heavier than normal packages, you can contact us via our central office communication line.
My cargo consists of several different parts. Will this be a problem?
We carry all cargo that has been properly packaged, declared and the necessary documents have been delivered. In short, it will not be a problem if your cargo is fragmented.